Last updated: 24 September 2026
We know plans change. This policy explains what happens if you cancel a booking, and what happens if we have to change or cancel a trip.
If a trip page shows its own cancellation table, that trip-specific table applies to that trip.
How to cancel
Send your cancellation request in writing to info@traveldevils.in with your booking ID (for example TD-1A2B3C4) and the names of the travellers cancelling. The cancellation date is the date we receive your email. Phone or WhatsApp messages alone aren't treated as a cancellation.
Cancellation charges (group trips)
The booking amount you paid to reserve your seat is non-refundable for any cancellation. On top of that, the following charges apply to the total trip cost:
| When you cancel | Cancellation charge |
|---|---|
| More than 30 days before departure | 50% of the trip cost |
| 15–30 days before departure | 75% of the trip cost |
| Less than 15 days before departure, or no-show | 100% of the trip cost |
Anything you've paid above the applicable charge is refunded as described in our Refund Policy.
Custom trips, flights and special bookings
- Custom and private trips: charges depend on the hotels, transport and activities booked for you, and are shared with your quotation.
- Flights, trains and visas: charged as per the airline, railway or embassy rules; these fees are usually non-refundable.
- Promotional or discounted fares: some offers are non-refundable. Where that applies, it's stated on the offer.
Changing your date or transferring your seat
- Change of date: you can move to another departure of the same trip once, free of charge, up to 15 days before departure, subject to seats. Any difference in price for the new date is payable or refundable.
- Seat transfer: you can transfer your seat to a friend until 7 days before departure. Send their name, age and contact details to info@traveldevils.in with your booking ID.
If we change or cancel a trip
- If we cancel a departure (for example because of low numbers, weather, road closures or government restrictions), you can choose another date or a full refund of the amount paid to us.
- Trip captains may change the itinerary on the spot for safety, weather, road or permit conditions. Sightseeing or activities missed because of weather, landslides, traffic or other events outside our control aren't refundable, but we'll always try to offer an alternative.
- We may remove a traveller from a trip, without a refund, for serious misconduct, illegal activity or putting others at risk (see Terms & Conditions).
Questions
Email info@traveldevils.in or WhatsApp +91 70428 52209.