Last updated: 24 September 2026
This policy explains when you're eligible for a refund and how long it takes.
When refunds apply
- You cancel: you're refunded whatever you've paid above the charges in our Cancellation Policy. The booking amount isn't refundable.
- We cancel a departure: you get a full refund of the amount paid to us, or you can move to another date.
- A payment went through twice, or the amount was wrong: we refund the extra amount in full.
- You paid but the departure filled up at the same moment: we'll offer you another date or a full refund.
What isn't refundable
- No-shows, and services you didn't use once the trip started (for example leaving early or skipping an activity).
- Activities or sightseeing cancelled because of weather, road or government restrictions (we try to offer an alternative).
- Charges levied by airlines, hotels, railways, embassies or other suppliers that are non-refundable on their side. These are deducted from your refund.
How refunds are paid
- Refunds go back to the original payment method (card, UPI, net banking or wallet) through our payment partner, Razorpay.
- Approved refunds are processed within 7–14 working days of approval. Your bank may take a few more days to show it.
- We'll confirm the refund amount and date by email.
Returns
Travel Devils sells travel services, not physical goods, so product returns don't apply.
Questions
Email info@traveldevils.in with your booking ID, or WhatsApp +91 70428 52209.